Welcome - Bad New Mitigation

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9 years 1 month ago #6 by len.bowers@kcl.ac.uk
Have a question about Bad News Mitigation? Had some experience with using it that you could share and that might help others? Found a particularly effective way of adapting it to your hospital? Please post it here in this section of the forum.
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8 years 11 months ago - 8 years 11 months ago #77 by johnsonbecky84@hotmail.co.uk
Bad News Mitigation Intervention 3/2/14.

Background: <snip>
Last edit: 8 years 11 months ago by len.bowers@kcl.ac.uk. Reason: Too much confidential information for a public forum
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8 years 9 months ago #141 by SianTaliesin
Taliesin Ward is pleased to have introduced the Bad News Mitigation intervention on 5 April 2014.
During handovers, patients who have received, or may receive bad news, are discussed by the nursing team, and supportive interventions are considered.
This process also serves to raise general awareness of how best to identify and manage the unexpected frustrations or disappointments which people may experience. when necessary, a specific member of staff may be allocated to engage one to one with the patient, ensuring that they have all the relevant inforamtion relating to their care, and to allow them to voice any concerns whuich they may have.
The effectiveness of the interventions used will be recorded in the MDT notes, allowing the team to develop a greater understanding of the approaches which work most successfully with the individual, in keeping with the principles of personalised care. Working on the principle that every crisis is an opportunity in disguise, the patient can actually develop their own skills to manage receiving bad news.
Bethan Roberts
Deputy Ward Manager/Bad News Mitigation Champion
Taliesin Ward

Sian Williams
Ward Manager
Taliesin PICU
Hergest Unit, Ysbyty Gwynedd
Bangor
Betsi Cadwaladr University Health Board
Sianh.williams@wales.nhs.uk
The following user(s) said Thank You: GBrennan
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