We have now updated and changed our Clear Mutual Expectations, will get Becky Johnson to upload.
They are of the same theme however what we have found as a busy acute ward in inner city Salford is that we have a constant stream of patients admissions and discharges daily to our ward.
Whilst we always try to involve all the patients at our now daily mutual help meetings and hence why some ladies felt that they wanted to add to the list on our posters.
We have now decided that the patients can decide on a monthly basis what is on Keats Ward Mutual Expectations Poster.
Attached - at last - is our Clear Mutual Expectations poster, which is currently being printed by our Estates Department. We have also incorporated this poster into a leaflet about Safewards which will be going in our Welcome Pack on the ward, which we give to all new patients. We will also put it in the Carers' Pack which is being developed. This has been the most complicated, time consuming of all the interventions for us on Taliesin Ward, which is probably why it ended up being the last one. It's taken 6 weeks to get translated! We also had 3 Awaydays to thrash out the skeleton list of expectations because naturally we have some staff who want this that or the other to be completely banned, and others who are more liberal, so we needed to come up with an effective compromise which was one we could all stick with. During the preparation of the poster, our client group seemed to be more unwell than at other times, so it's been a challenge to get service users to think about the expectations they wanted to have of staff, but we think overall we have something that works for everyone. Huge thanks to Rachel for her beautiful design which incorporates several of the themes we have on the ward, with the green colours, the tree and leaves, really stunning. I can't wait now to see it on the wall and we'll get a photo of the champion with it ... whoever that may be - everyone was involved in this one, so let's see what happens!
Oh yes, that means we're fully implemented ... first ward in the whole of Wales :woohoo:
Sian Williams
Ward Manager
Taliesin PICU
Hergest Unit, Ysbyty Gwynedd
Bangor
Betsi Cadwaladr University Health Board
Sianh.williams@wales.nhs.uk
And here we are ... we had to convert the file to pdf, before the Estates Department were able to print it for us, and this is our poster, all finished ... for now! This intervention has been the longest project of all!
This is our 10th intervention, and now we start the real work, which is making sure we implement them all effectively. We intend to do the Fidelity Questionnaire weekly, and we will be starting the PCC tonight on the night shift.
We will be attending the NAPICU conference in September and if we're successful in being able to do a poster presentation, then we'll present findings up to that time - 2 months. The plan then is to present findings for the whole 12 months, comparing this to our baseline figures.
Sian
Sian Williams
Ward Manager
Taliesin PICU
Hergest Unit, Ysbyty Gwynedd
Bangor
Betsi Cadwaladr University Health Board
Sianh.williams@wales.nhs.uk